Terms and Conditions — 98 Park Online Casino Pakistan

1. Introduction & Acceptance of Terms

Welcome to 98 Park. These Terms and Conditions ("Terms") govern your access to and use of the 98 Park online gaming platform, available at 98park.com ("the Platform"). 98 Park is an online casino and sports betting platform designed specifically for Pakistani players, offering casino games, live dealer tables, card games, fishing games, jackpot slots and PSL sports betting, all transacted in Pakistani rupees (PKR).

By registering an account on 98 Park, making a deposit, placing a bet or using any feature of the Platform in any way, you confirm that you have read these Terms in their entirety, that you understand them and that you agree to be bound by them unconditionally. If you do not agree with any part of these Terms, you must not register an account or use the Platform.

These Terms should be read alongside the 98 Park Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 98 Park. In the event of any conflict between these documents, these Terms take precedence.

2. Eligibility & Registration Requirements

2.1 Age Requirement

You must be at least 18 years of age to register an account and use the 98 Park Platform. By registering, you confirm that you meet this minimum age requirement. 98 Park reserves the right to request documentary proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited and any deposits will be returned minus any amounts already wagered.

2.2 Eligible Players

The 98 Park Platform is intended for players located in jurisdictions where accessing and using online gaming platforms is not prohibited. It is your sole responsibility to verify that using 98 Park is lawful in your location before registering. By registering, you confirm that you are not prohibited from using the Platform by any law or regulation applicable to you.

2.3 Registration Information

When registering your 98 Park account, you are required to provide accurate, complete and truthful information including your full name, date of birth, Pakistani mobile number and a valid email address. You must update your account information promptly if any of it changes. Providing false information during registration is a material breach of these Terms and will result in permanent account closure.

2.4 One Account Per Player

Each individual may hold only one 98 Park account. Registering multiple accounts, whether under the same identity or different identities, is strictly prohibited. If duplicate accounts are identified, 98 Park reserves the right to close all associated accounts, cancel any pending bonuses and withhold any balances pending investigation. Players who discover an accidental duplicate account must contact support immediately to have the duplicate closed.

3. Account Management & Security

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your 98 Park login credentials — username and password. You must not share your login details with any other person, and you must not allow any other person to access or use your account. 98 Park will not be liable for any losses resulting from your failure to maintain account security.

3.2 Suspicious Activity

If you believe that your account has been accessed without your authorisation, you must contact 98 Park support immediately. We will investigate and, where appropriate, freeze the account to prevent further unauthorised access. Players must cooperate fully with any security investigation conducted by 98 Park.

3.3 Account Verification (KYC)

98 Park operates a Know Your Customer process to comply with applicable regulations and to protect against fraud and money laundering. You may be asked to verify your identity by providing a copy of your CNIC (Computerised National Identity Card), proof of address or evidence of ownership of the payment method used to deposit. Failure to complete verification within the requested timeframe may result in temporary account restriction or closure of withdrawal requests until verification is complete.

3.4 Account Closure by Player

You may close your 98 Park account at any time by contacting customer support. Any unused real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to standard withdrawal processing times and verification requirements. Bonus balances that have not yet met wagering requirements are forfeited on account closure.

4. Deposits & Payment Methods

4.1 Accepted Payment Methods

98 Park accepts deposits via the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit cards issued by Pakistani banks. All transactions are processed in Pakistani rupees. No additional currency conversion fees are applied by 98 Park. Any fees charged by your payment provider are your responsibility.

4.2 Minimum Deposit

The minimum deposit amount across all payment methods is Rs 500. There is no upper limit on single deposits, though your payment provider may impose its own transaction limits. For deposits exceeding Rs 5,00,000 in any single transaction, additional identity verification may be required before the funds are credited.

4.3 Deposit Processing Times

Easypaisa and JazzCash deposits are credited to your 98 Park wallet instantly in most cases. IBFT bank transfers typically arrive within 15–60 minutes during standard banking hours. Card deposits are processed within a few minutes subject to bank authorisation. 98 Park does not charge any deposit processing fee.

4.4 Failed & Pending Deposits

If a deposit appears to have been deducted from your payment account but has not been credited to your 98 Park wallet within the standard processing window, contact support with the transaction reference number. 98 Park will investigate and resolve the discrepancy. You must not re-attempt the deposit until the original transaction has been confirmed as failed or reversed by your payment provider.

5. Withdrawals

5.1 Withdrawal Methods

Withdrawals at 98 Park are processed to the same payment method used for the most recent deposit, where technically possible. Easypaisa and JazzCash withdrawals are available 24 hours a day. IBFT transfers are processed on Pakistan banking business days. Withdrawals to Visa/Mastercard cards are processed within 3–5 banking days subject to the issuing bank's processing schedule.

5.2 Minimum & Maximum Withdrawals

The minimum withdrawal amount is Rs 500. The maximum single withdrawal amount is Rs 10,00,000. If you wish to withdraw more than Rs 10,00,000, you must submit multiple withdrawal requests. High-value withdrawal requests may be subject to additional identity verification before processing.

5.3 Withdrawal Processing Times

• Easypaisa / JazzCash: Typically 10–30 minutes, 24/7.
• NayaPay / SadaPay: Typically 30–60 minutes on business days.
• IBFT Bank Transfer: Same business day if submitted before 3pm PKT; next business day otherwise.
• Visa / Mastercard: 3–5 banking business days.

5.4 Wagering Requirements & Withdrawal Eligibility

Real-money deposits that have not been subject to any bonus are available for withdrawal at any time, subject to identity verification requirements. Bonus funds and any winnings derived from bonus funds are subject to the wagering requirements specified on the relevant promotion page at 98 Park. Withdrawal requests submitted while active wagering requirements remain outstanding will be held until requirements are met or the bonus is forfeited.

5.5 Withdrawal Refusal

98 Park reserves the right to decline or delay a withdrawal request if: the account has not been fully verified; there is an active investigation into the account; the withdrawal request appears to be connected to fraudulent activity; or the player has violated any provision of these Terms. Players will be notified in writing of any withdrawal refusal and the reason for it.

6. Bonuses, Promotions & Wagering Requirements

98 Park offers various bonuses and promotions to both new and existing players, including welcome bonuses, deposit match bonuses, cashback offers, free spins and tournament prize pools. All bonuses are subject to the following general terms in addition to any specific terms stated on the individual promotion page.

6.1 General Bonus Terms

• Bonuses are credited to a separate bonus balance and cannot be withdrawn until the specified wagering requirement has been met.
• Wagering requirements are calculated on the bonus amount received, unless otherwise stated on the specific promotion page.
• Only real-money bets (excluding bonus-funded bets) count towards most wagering requirements. Check each promotion's specific terms for details.
• Each player is entitled to claim each specific promotion only once, unless the promotion is explicitly described as repeatable.
• 98 Park reserves the right to cancel any bonus that has been claimed through what it determines to be bonus abuse, including low-risk wagering designed to circumvent wagering requirements without genuine game play.

6.2 Bonus Expiry

Unless otherwise stated, bonus funds expire 30 days after they are credited to your account if the wagering requirement has not been completed within that period. Expired bonus funds and any associated winnings will be removed from your account automatically.

6.3 Welcome Bonus Specific Terms

The 98 Park welcome bonus is available to new players on their first deposit only. The welcome bonus is subject to a wagering requirement of 30× the bonus amount. The welcome bonus must be wagered on eligible games — live table games and some jackpot slots may contribute at a reduced rate. Full contribution rates for each game category are displayed on the promotions page at 98 Park.

7. Game Rules, Fair Play & Conduct

7.1 Game Rules

All casino games available on 98 Park are governed by the specific rules of each game as documented in the individual game's help section. These general Terms do not modify the specific rules of any individual game. In the event of a discrepancy between a game's displayed rules and any outcome, the outcome recorded by the game's certified server shall be considered final.

7.2 Technical Malfunctions

In the event of a technical malfunction or game error affecting a bet or outcome, 98 Park reserves the right to void the affected bet and return the staked amount to the player's account. Winnings based on malfunctioning game states will not be paid. A malfunction voids all pays and plays in the affected round.

7.3 Prohibited Conduct

The following activities are strictly prohibited on the 98 Park Platform and constitute grounds for immediate account closure and forfeiture of all balances:

• Using automated software, bots, scripts or any third-party tool to play games or place bets.
• Exploiting software bugs, glitches or errors — any such exploitation must be reported to support immediately.
• Collusion with other players to gain an unfair advantage in multiplayer games.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Providing false identification or payment information at any point.
• Attempting to reverse a legitimate transaction after it has been processed (chargeback fraud).

7.4 Chargebacks

Initiating a chargeback or payment dispute through your bank or payment provider for a legitimate 98 Park transaction constitutes fraud. Any player who files an unjustified chargeback will have their account permanently closed and all associated balances forfeited. 98 Park will provide full transaction evidence to payment providers and relevant authorities in response to any disputed transaction.

8. Responsible Gaming

98 Park is committed to promoting safe and responsible gaming among all Pakistani players. We believe that gaming should be an enjoyable entertainment activity, and we take our responsibility to protect vulnerable players seriously. The following tools are available to all registered players directly within the account dashboard:

• Deposit limits — Set daily, weekly or monthly limits on how much you can deposit. Limits take effect immediately and cannot be increased for 24 hours.
• Loss limits — Set a maximum amount you are willing to lose within a defined period.
• Session time limits — Set a maximum continuous play duration after which you will receive a mandatory break notification.
• Reality checks — Regular pop-up notifications displaying your current session duration and total spend.
• Self-exclusion — Close your account for a defined period (24 hours to permanent). Self-exclusion is irrevocable for the chosen period.

If you are concerned about your gambling behaviour, or that of someone close to you, we encourage you to use these tools and to visit our dedicated Responsible Gaming page for more information and external support resources. Our support team is available around the clock and can assist with activating any responsible gaming tool on your behalf.

9. Privacy, Data & Communications

98 Park collects, processes and stores your personal data in accordance with our Privacy Policy, which you are encouraged to read in full. By registering an account, you consent to the collection and use of your personal data as described in that policy.

In summary, 98 Park uses your data to: process your account registration and transactions; verify your identity; provide customer support; deliver relevant promotions and communications; detect and prevent fraud; and comply with applicable legal obligations.

98 Park will not sell your personal data to third parties. Data is shared with third parties only where necessary to process transactions (payment providers), operate games (game providers), or comply with legal requirements. All third-party data processors used by 98 Park are contractually bound to handle your data securely and in accordance with applicable data protection standards.

You may opt out of promotional communications from 98 Park at any time by updating your communication preferences in your account settings or by contacting support. Transactional communications relating to your account (deposit confirmations, withdrawal notifications, security alerts) cannot be opted out of as they are necessary for the operation of your account.

10. Intellectual Property

All content on the 98 Park Platform — including but not limited to the website design, graphics, logos, text, game interfaces, software and all associated intellectual property — is owned by or licensed to 98 Park and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for the purpose of personal entertainment gaming. You may not copy, reproduce, distribute, publicly display, modify, create derivative works from or commercially exploit any part of the Platform or its content without prior written permission from 98 Park.

The 98 Park name and logo are trademarks of 98 Park. Unauthorised use of any 98 Park trademark is strictly prohibited.

11. Limitation of Liability & Disclaimers

The 98 Park Platform is provided on an "as is" basis. While we make every reasonable effort to keep the Platform available and functioning, we cannot guarantee uninterrupted or error-free access. 98 Park shall not be liable for:

• Any loss of profits, revenue, winnings or business arising from Platform unavailability or technical issues, except where directly caused by 98 Park's own negligence.
• Any interruption to game play caused by your internet connection, device performance or third-party service outages.
• Any indirect, incidental or consequential losses arising from your use of the Platform.
• Any inaccuracy in jackpot or progressive prize pool displays caused by live data feed delays.

98 Park's total liability to any individual player in respect of any single incident shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the incident giving rise to the liability. Nothing in these Terms limits 98 Park's liability for fraud or gross negligence.

12. Amendments & Updates to These Terms

98 Park reserves the right to amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes, registered players will be notified by email and/or an in-platform notification.

Continued use of the 98 Park Platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree with any change to these Terms, you must stop using the Platform and contact support to close your account.

13. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and interpreted in accordance with applicable law. In the event of any dispute between you and 98 Park, we encourage you to contact our customer support team in the first instance to resolve the matter informally.

If a dispute cannot be resolved through informal means, you may escalate the matter in writing to support@98park.com, clearly describing the nature of the dispute and the resolution you are seeking. 98 Park will acknowledge your escalation within 48 hours and provide a substantive response within 10 business days.

All decisions made by 98 Park regarding game outcomes that have been verified as technically correct by the game provider's certified RNG are final and binding. 98 Park will not reopen disputes relating to game outcomes where the integrity of the certified RNG system has been confirmed.

14. Contact 98 Park

If you have any questions, concerns or requests relating to these Terms and Conditions, you can reach the 98 Park support team through the following channels:

• Live Chat: Available 24/7 directly from any page on the 98 Park Platform. Typical response time under 3 minutes during peak hours.
• Email: support@98park.com — responses within 24 hours for general enquiries, within 48 hours for formal disputes.

The 98 Park support team can assist in both English and Urdu. For account-specific queries, please have your registered mobile number ready to verify your identity when contacting support.